Archive for the ‘Office Efficiency’ Category


I have noticed lately that the people I am dealing every day seem to have a really bad attitude. Why has rudeness become the norm instead of the exception? Maybe it’s fear (losing job, getting demoted, running out of money) that is driving this trend. One thing I do believe is a bad attitude is contagious and causes everyone who works with the rude person to be effected. The end result is less work gets done and if customers get victimised sales will be lost. I’m going to share a script I found a number of years ago that has helped me when I am stressed and upset about something.

by Charles Swindoll

“The longer I live, the more I realize the impact of attitude on life. Attitude,to me,is more than the past,than education,than money,than circumstances,than failure,than success,than what other people think or say or do. It is more important than appearance, giftedness, or skill. It will make or break a company…a church…a home. The remarkable thing is we have a choice every day regarding the attitude we will embrace for that day. We cannot change our past…we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude…I am convinced that life is 10% what happens to me and 90% how I react to it. And so it is with you…we are in charge of our attitudes.”

Also, read a great article about how attitudes effect a workplace environment written by Nancy Byerly Jones
@ called “If Attitudes are Contagious, Are Yours Worth Catching?”

All this makes so much sense, good attitude means happy workers who work harder and more efficiently which leads to higher profits. Not rocket science!


Studies have consistently proven that an inefficient filing system causes many man hours to be wasted looking for records. Check out this article in the Daily Business News about this problem.
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